Lucia Emerson and Influence across 3 Divisions
Lucia works in supply chain management at a very large global company, (called Grandetech in this disguised example), mostly virtually, and seldom has her own subordinates to manage. In this instance, she was offered a chance to lead an important cross-divisional team with members from divisions that had differing goals and objectives. She had to use all of her influence skills to help them arrive at a sensible decision for the company.
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