Will Wood Sells E-Learning for Training: A Case of Successful Change Implementation
After being promoted to head of a messy division, Will Wood used careful change planning, considerable influence skill and some calculated maneuvering to implement e-learning, a more effective training tool. But in order to do it successfully, he had to overcome skepticism and tight budgets. Some of the principles he practiced include:
- Offering a vision of how change would increase efficiency
- Building credibility through better performance
- Tailoring his interaction style to build key relationships
- Preparing for the political implications of the change he initiated
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